Full Feature List

Everything You Need to Run
Your Heating & Air Company

HVACBossPro is built for heating & air companies — service calls and repairs, spring and fall tune-ups on maintenance agreements, yearly visits, the equipment at every address (system type, model, tonnage, filter size and unit location), and homeowners, businesses, property managers and commercial accounts. Plans start at $59/month, and you are never billed per user.

Map Selection
Circle the Stops on the Map.
Assign Them to a Van in One Step.
Every maintenance-agreement tune-up that comes due lands on the Waiting List and drops a pin on a live map, colored by whether it's not due yet, due now or overdue. Draw a circle around a part of town — a subdivision, a business park, a ZIP code — or select the stops one by one, and HVACBossPro assigns them to a van in one step.
  • Draw a lasso around any group of stops on the map
  • Total stops in the selected area, broken down by service
  • Spring and fall tune-ups, yearly visits, service calls and repairs
  • Assign every circled stop to a van at once
  • They drop straight onto the dispatch board in route order
Waiting List Map — Circle Selection
9
Stops Selected
Van 2
Assign To
5
Spring/Fall Tune-Ups
2
Yearly Tune-Ups
Spring/Fall · 5  |  Yearly · 2  |  Commercial · 1  |  Service Call · 1
Stops by Service
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Waiting List & Dispatch
Every tune-up, service call and repair on one list and one map, assigned to a van in one step
Tune-Up Waiting List

Every tune-up and service call that came due waits on one list, with counts by service. No more summer no-cool calls on sticky notes or a maintenance-agreement spreadsheet.

Agreements Come Due on Their Own

Spring-and-fall and yearly maintenance agreements are set by the minimum days between visits (180 or 365), so each address comes back onto the waiting list by itself when it is due.

Due / Overdue Pin Colors

Pins are colored not due yet, due now, or overdue (past a 7-day grace), so the late stops stand out before a customer calls.

Circle-to-Assign Map Tool

Draw a circle on the Waiting List map, or select stops, and assign them to a van in one step.

Dispatch Board by Van & Day

The Scheduled list shows every job by day on a week strip, in route order. Filter by van, drag work between days, and see stop and dollar totals for each service.

Van Assignment

Put every stop on the right van — one on repair calls, one on tune-ups — and track which tech handled what.

Start, Skip or Complete

Update job status from the board or the tech app. Skipped stops stay on the waiting list until they are done.

Services

Diagnostics, repairs, spring and fall tune-ups, yearly maintenance visits and one-time service calls — so every stop on the board says exactly what the van is going out to do.

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Maps & Routing
See every address on the map and build each van's route in one step — no more sending a van across town for one tune-up
Live Service Map

Every waiting and scheduled job pinned on an interactive map, so you can see where the work is before you dispatch.

Auto-Routing & Route Order

Auto-route a van’s stops Closest First or Furthest First from your shop, or drag them into the order you want on the dispatch board.

Repair & Tune-Up Routes

Maintenance-agreement tune-ups come due on their own, so one van can work through the tune-ups that are due while another handles the repair calls that come in.

One-Tap Navigation

The tech taps the Map button on the job and gets turn-by-turn directions to the address — no calling the office.

Crew GPS on the Office Map

See where your crews are on the office map while they work the route, so you can answer the customer who calls.

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Equipment, Access Notes & Photo Proof
Everything about the system at the address — so the tech knows the equipment, the filter size and where the unit is, and you have the before and after photos
System Type, Brand & Model

The system type (Central AC + Furnace, Heat Pump, AC only, Furnace only, Mini-Split, Boiler or Package Unit), brand, model number, serial number and year installed on each job — right in front of the tech before the van leaves the shop.

Tonnage, Filter Size & Unit Location

Shown as "Central AC + Furnace · Trane XR14 · 3 ton · installed 2012 · filter 16x25x1" on the lists and the tech’s phone, with the serial on the next line and where the unit is (attic, closet, garage, basement, crawlspace, roof or outside). Entered once, shown on every visit after.

Access Notes

"Gate code 4417. Dog in the back yard. Attic ladder in the hall closet. Thermostat in the upstairs hallway." Notes show up on the job in the tech app.

Notes on Every Job

Add notes to any job — what happened, what the customer said, anything the next tech needs to know.

Before & After Photos

Techs take before and after photos of the equipment from the app. They attach to the job automatically.

Full Job History

Every visit for a customer or property manager on one timeline — date, tech, notes and photos.

💰
Estimates & Quotes
Quote homeowners, businesses, property managers and commercial accounts fast and get the approval online
Service List for Line Items

Build your service list once — diagnostic, tune-ups, maintenance plan, capacitor, contactor, drain line, refrigerant per lb, blower motor, thermostat, coil cleaning. Add line items to any quote by selecting from your list — no retyping prices.

Email Estimate Directly

Send a branded quote to the customer in one click. No downloading, no copy-paste into your email.

Online Approval

Customers click a link to view and approve. An approved estimate becomes the scheduled job, with any equipment details from the estimate carried onto it.

3-Step Automated Follow-Up

3 follow-up texts go out automatically if a customer doesn't respond. HVACBossPro chases the deal so you don't have to.

Discount Codes & Sales Tax

Apply percentage or flat discounts. Set tax rates and HVACBossPro calculates tax on every quote automatically.

Estimate Status Tracking

Track every quote as Draft, Sent, Accepted, or Declined with full history and timestamps.

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Invoices & Payments
Get paid with card on file, online payments and automated payment reminders
Convert Estimate to Invoice

Turn any accepted quote into an invoice in one click. Line items, discounts, and tax carry over automatically.

Card-on-File Auto-Billing

Store customer cards securely. Charge automatically when the job is marked complete, or on a schedule — paid without chasing anyone later.

Online Payments

Customers pay the invoice online or in the customer app with one tap.

Invoice Status Dashboard

Filter all invoices by Unpaid, Partial, Paid, or Overdue. See your total outstanding balance at a glance.

Partial Payments

Log partial payments against any invoice. Track remaining balance and full payment history per account.

3-Step Payment Reminder Sequence

Unpaid invoices trigger 3 automated text reminders. Stop making uncomfortable collection calls.

Full Payment History

Every payment logged with amount, method, and date. Full audit trail per invoice and per customer.

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SMS & Automated Alerts
Two-way texting plus 10+ automated alert types — all built in, all customizable
Two-Way SMS Inbox

Send and receive texts with customers inside HVACBossPro. Full conversation history organized by contact.

Night-Before Alert

Customer gets a text the night before their visit — "your AC tune-up is tomorrow, please leave the side gate open." Fully customizable message.

Live Route Map for the Customer

In the customer app, the customer sees today’s route on a live map — "You’re stop 12 of 20, the tech is 5 stops away" — no more "are you still coming today?" calls.

"On the Way" & Arrival Alerts

The tech app sends the customer an automatic text when the tech is on the way and when it has arrived.

Service Completed Alert

Text the customer when the job is marked done — no phone call needed.

Service Skipped Alert

If a job is skipped or pushed, an alert goes out automatically so the customer isn't left in the dark.

Estimate Sent & Accepted Alerts

Notify customers when their quote is on the way, and get notified yourself when they accept.

Customers Choose Their Alerts

In the customer app, each customer picks which alerts they get — the night before, when they’re next, and when the tech arrives.

Ratings & Referrals

Customers rate the visit and refer a neighbor right from the customer app.

Payment & Estimate Follow-Up Sequences

3-step automated sequences for both unpaid invoices and unanswered quotes — fully customizable timing and copy.

Texts Included on Every Plan (US & Canada)

500 texts a month on Start, 1,000 on Pro and 2,000 on Crew — sent and received. Add more in blocks of 500 for $15 each.

Customizable Alert Templates

Edit the message for every alert type. Use your own voice and include details that matter to your customers.

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Customers, Leads & Addresses
Customer records built for heating & air — with every address a customer has saved under them
Customer Database

Full searchable database of every customer — contact info, notes, job history, invoices, and quotes in one place.

Lead Management

Track open quotes and prospects separately from active customers. Manage quotes, follow-ups, and conversion in one view.

Multiple Addresses

A landlord with five rental houses or a property manager with several buildings keeps every address under one client, each with its own equipment details and access notes.

Web Request & Sign-Up Forms

Customers request service or sign up for a maintenance plan from your website (card captured on sign-up), the response lands in Form Responses, and one click turns a sign-up into a client.

Customer App

Customers see where they are on today’s route, see and pay invoices, update their card, sign up for services, request service, and choose their alerts.

Tags & Custom Fields

Gate and access notes on every address, tags like Maintenance Plan, Commercial or VIP, and custom fields for whatever else you track.

CSV Customer Import

Bring your existing customer list over from a spreadsheet or your old software with a CSV import. Imported addresses are placed on the map automatically.

Unlimited Customers & Addresses

No caps on any plan. 50 customers or 5,000 — you are never charged per customer.

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Property Manager & Commercial Accounts
Property managers, landlords and businesses with units at many addresses — billed monthly, with one statement covering every rental home and building
One Account per Manager or Business

Set up each property manager, landlord or business you service as a Monthly account.

One Monthly Statement

Every service call and tune-up at every one of their rental homes and buildings goes on ONE statement each month, each line labeled with the address — the bill property managers actually ask for.

Jobs Kept Under the Account

Every job you do for an account stays under that account, with its own address, so you can see all of their work in one place.

Payment Follow-Ups

Automated payment reminders go out on unpaid invoices, so account balances don’t sit for months.

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Maintenance Agreements
Spring and fall tune-ups and yearly visits that come due on their own — not forgotten
Spring & Fall Tune-Ups

Set at 180 days between visits — the AC in the spring, the furnace in the fall — so agreement customers never fall off the schedule.

Yearly Maintenance Visits

Set at 365 days between visits — the house comes due again a year after the last tune-up.

Commercial Agreements

Businesses and rental properties on an agreement come back onto the waiting list on their own schedule, with the equipment right under each address.

Due / Overdue at a Glance

Pins and lists show not due yet, due now, or overdue past a 7-day grace, so nobody gets skipped for a season.

Service Calls & Repairs Too

One-time service calls, diagnostics and repairs land on the same waiting list, so repair work and agreement tune-ups get routed together.

Charged on Completion

When the tune-up is completed, the card on file can be charged and the invoice sent — no end-of-month billing pile.

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Techs, Vans & Access Control
Role-based permissions from full access down to tech-only — never billed per user
Unlimited Employees

Every tech gets a tech-app seat on every plan. Office users: 2 on Start, 3 on Pro, unlimited on Crew. No per-user fees, ever.

Role-Based Permissions

Owner, Manager, Office, Crew Lead, and Mobile roles — each with different access levels built in.

Mobile Role for Techs

Techs on the Mobile role only see their assigned jobs — no billing, customer balances, or business settings.

Vans & Time Clock

Keep your vans on file, assign employees to them, and let employees clock in and out on the time clock.

📱
Tech App
Built for the van and the attic — fewer calls to the office, no scribbled addresses
Jobs in Route Order

Techs log in with the company login and a personal PIN and see the day’s jobs in route order — clear status and large tap targets. Works on iPhone and Android.

One-Tap Navigation

One tap on the Map button opens turn-by-turn directions to the address.

Equipment on Every Job Card

The system type, brand and model, tonnage, year installed, filter size and unit location, plus past notes, the attic ladder, gate code and thermostat location, right on the job card.

Start, Skip & Complete from the Road

Tap to start, skip or complete a job — all without calling the office. Completing can charge the card on file and send the invoice.

Automatic Customer Texts

The "on the way" and "arrived" texts go out to the customer automatically from the app.

Before & After Photos

Techs take before and after photos from their phone. The office sees the photos on the job.

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Dashboard & Reports
See what matters the moment you log in — no digging through menus
Custom Dashboard Stat Cards

Today's revenue, jobs completed, money owed — all on your dashboard when you log in.

Revenue Tracking

Track revenue by day, week, or month. See what's been collected vs. what's still outstanding at any time.

Outstanding Balance View

Total amount owed across all open invoices at a glance — drill into individual accounts in one click.

Job History

Look up every visit for a customer or property manager — date, tech, notes and photos — when someone asks what happened.

Hours Reports

Employee hour totals from the time clock by date range.

Three Simple Plans.
From $59/Month.

Start $59, Pro $89, Crew $199 — never billed per user. Start free for 14 days, no credit card required.